1. General Information
The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, Austrian Telecommunications Act 2021). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website.
2. Responsible person
Responsible for data processing:
FM Schließtechnik Matthiesen
Baustraße 1
40723 Hilden
Vertreten durch:
Geschäftsführer: Feri Matthiesen
Aufsichtsbehörde:
IHK Düsseldorf
3. Collection and processing of personal data
When you visit our website, the following data is automatically stored:
- IP address
- Date and time of access
- Pages visited (URL)
- Browser type and version
- Operating system used
This data is processed solely for technical reasons, in particular to ensure the stable and secure operation of the website. No personal data is analyzed.
4. Contact form & calls
When you contact us via form or telephone, we process the data you voluntarily provide (eg, name, telephone number, email address, request) to handle your inquiry. This data is only shared within the scope of the requested service (eg, arranging for a technician).
5. Transfer to partner companies (brokerage)
To provide the requested services, we will forward your data to regional partner companies. These companies are contractually obligated to comply with data protection regulations. Data will only be shared if this is necessary to process your request.
6. Cookies
Our website uses only technically necessary cookies, which are required for the operation of the site. These cookies do not contain any personal data and are used, for example, to save your settings.
Tracking cookies, analysis tools or third-party cookies (eg Google Analytics) are not used.
7. Your rights
You have the right to:
- Information about your stored data (Art. 15 GDPR)
- Correction of inaccurate data (Art. 16 GDPR)
- Deletion of your data (Art. 17 GDPR)
- Restriction of processing (Article 18 GDPR)
- Data portability (Art. 20 GDPR)
- Right to object to certain processing activities (Art. 21 GDPR)
If you believe that the processing of your data violates data protection law, you can lodge a complaint with the data protection authority: www.dsb.gv.at
8. SSL encryption
For security reasons, our website uses SSL encryption. You can recognize this by the address bar of your browser („https://“).
9. Changes to this Privacy Policy
We reserve the right to amend this statement as needed. The current version can be viewed on this website at any time.
